20mm Anodised Aluminium Twin Grip Carpet to Carpet Joiner – Dual Edge Cover Strip with Screws

Return Eligibility

• You must request a return within 31 days of delivery.
  
• Items must be unused, uncut, uninstalled, and in original packaging.
  
• Returns are only accepted for products in resellable condition.

Non-Returnable Items

• Custom-made or cut-to-size stair nosings.
  
• Special-order items.
  
• Products showing signs of installation, cutting, drilling, or adhesive use.
  
• Items returned damaged, incomplete, or heavily marked.

Change-of-Mind Returns

• Customers are responsible for return shipping costs.
  
• Items must be securely packed.
  
• Collection can be arranged (where available); any agreed cost may be deducted from your refund.

Faulty / Damaged / Incorrect Items

• If an item is faulty, damaged, or incorrect, replacements or refunds are provided.
  
• Return or collection costs are covered when the issue is confirmed.

Order Cancellations

• Cancellations are only possible before the order begins processing.
  
• Once dispatched, it cannot be stopped and must be returned using the standard return process.

Refunds

• Processed after inspection of returned goods.
  
• Refunds are issued to the original payment method.
  
• Deductions may apply if items are used, damaged, or incomplete.

Exchanges

• You may be asked to return the original item for a refund and place a new order, or we may arrange a direct exchange depending on availability.
  
  View Return And Refund Policy