Terms Of Service

Last updated: 17 November 2025

These Terms of Service (“Terms”) govern your use of stairsnosingtoday.co.uk and any purchases made through the website. By placing an order or using the site, you agree to these Terms.

Stairs Nosing Today is the trading name of Wolf Supplies Ltd, a company registered in United Kingdom. Company No. 16070029, with our trading address at:
Unit 4 Atlas Estates, Colebrook Road, Birmingham, West Midlands, B11 2NT, United Kingdom.

Using our website

You agree to use this website only in a lawful and respectful way. This means you must not:

• Break any laws when using the site
• Harm, abuse or interfere with the rights of other people
• Stop other users from using and enjoying the site
• Try to damage, overload or disrupt the website or our systems

If we believe the website is being misused, we may suspend or limit access to protect our customers and our service.

Product information

We aim to ensure that product descriptions, dimensions, images and pricing are accurate and up-to-date. However:

• Minor variations in colour or finish may occur due to screen settings or manufacturing tolerances
• All measurements are approximate, unless specifically stated otherwise
• Availability and prices may change without notice

We do not intentionally misrepresent products or pricing. If we identify a clear error that affects your order, we will contact you with the correct details and give you the option to proceed or cancel.

Ordering and contract formation

When you place an order on stairsnosingtoday.co.uk:

1. You will receive an automated email acknowledging receipt of your order. This is not yet a contract.
2. A binding contract is formed when we accept your order by confirming dispatch of the goods.

We may decline or cancel an order, for example if:

• A product is out of stock or unavailable
• There is a pricing or description error
• We cannot verify your payment or suspect fraudulent activity

If we cancel an order, any payment taken will be refunded.

Pricing and payment

All prices on the website are shown in GBP (£) and include taxes where applicable, unless clearly stated otherwise.

When you place an order, you confirm that:

• The payment details you provide are correct and belong to you (or you have permission to use them)

We use trusted payment providers to process payments securely and we do not store your full card details on our own systems.

Delivery

Delivery terms, timeframes and charges are explained in our Shipping Policy, which forms part of these Terms.

We are not responsible for delays outside our reasonable control (for example, courier delays, extreme weather, or strikes). If such events occur, we will keep you informed and do what we reasonably can to minimise disruption.

Returns and refunds

Our Return and Refund Policy explains your rights and our procedures for returning goods, obtaining refunds or handling faulty items.

Nothing in these Terms affects your statutory rights.

Limitation of liability

We do not guarantee that our website or services will always be uninterrupted, fast, secure or free from errors. Our website and all products are provided on an “as is” basis, without any promises or warranties of any kind.

As far as the law allows, we are not responsible for any direct or indirect loss or damage that happens because you use our website or services.

Intellectual property

All content on stairsnosingtoday.co.uk (including text, images, logos and design) is owned by or licensed to Wolf Supplies Ltd and is protected by intellectual property laws.

You may not copy, reproduce, distribute or use any content for commercial purposes without our prior written consent.

Changes to the website or Terms

We may update the website and these Terms from time to time, for example to reflect:

• Changes in law or regulation
• Updates to our business or services
• Improvements to the customer experience

Any changes to the Terms will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are published constitutes acceptance of the revised Terms.

Governing law and jurisdiction

These Terms are governed by the laws of the United Kingdom.

Any disputes or claims connected with your use of the website or purchases made through it will be handled by the courts of the United Kingdom, unless local consumer laws in your country give you the right to bring a claim elsewhere.